Get Help

Crisis Helpline: 763-591-0100

It’s not easy to ask for help…but when you do, we’ll be there

The Process

If you are experiencing any type of crisis and you need help: Call 763-591-0100.

No matter how hard we try, sometimes life can overwhelm us. If your family is experiencing a crisis and needs help, you can call our Crisis Helpline 24-hours a day, 365 days a year. We offer free services for parents/guardians and children living in Hennepin County.

What is a Crisis?

You the parent/guardian define your crisis. The Crisis Nursery believes a crisis is anything that keeps someone from being the kind of parent/guardian they want to be. Here are a few reasons parents and guardians have called the Crisis Helpline and asked for help: 

  • Emotional or physical exhaustion and in need of a break from parenting
  • Medical or mental health concerns and the need for someone to care for your children
  • Housing problems or the need for someone to care for children when looking for a place to live
  • Domestic violence situations and the need for a safe place for children to stay
  • Court ordered appearances and the need for someone to care for children
  • For any of the above reasons or any other reason call the Crisis Helpline, 763-591-0100

Your Questions Answered

Q: How do I access your services?

A: Call the crisis line at 763-591-0100. A Family Advocate is available 24 hours a day, 7 days a week, 365 days a year.

Q: What do I need to bring?

A: All you need is proof of residence in Hennepin County and any prescription medications your child needs. We’ll take care of the rest.

Q: Can I talk to my kids while they are at the Crisis Nursery?

A: YES. We encourage parents to call and talk with their children during their stay at the Nursery.

Q: What if I don’t have transportation to get to the Crisis Nursery?

A: We will help you figure out the best way to get you and your family to the Crisis Nursery.

Q: Will the Crisis Nursery call Child Protective Services if I use the Crisis Nursery?

A: No. Use of Crisis Nursery services is confidential. However, Greater Minneapolis Crisis Nursery staff are mandated reporters and must call child protective services if they suspect child abuse or neglect.

Crisis Helpline 763-591-0100